Refund policy

Return and Refund Policy

Made to Order

All Shoreline Editions prints are made to order specifically for you. Because of this, we're unable to accept returns or exchanges on any print, regardless of size.

Damaged in Shipping

We take real care in how your print is packaged, but if something arrives damaged, we want to make it right.

If your print arrives damaged:

  1. Take photos immediately upon opening — of the damaged item itself, the packaging it arrived in, and any visible damage to the shipping box
  2. Contact us within 48 hours of delivery at jordyn@socalcoastalstudio.com with those photos and your order number
  3. Once verified, we'll send a replacement print at no additional cost — no refund needed, just a fresh print made right

Please note: claims submitted without photo documentation, or submitted after the 48-hour window, may not be eligible for replacement.

Questions

For anything related to your order, reach out to jordyn@socalcoastalstudio.com.